Utilizing AI and automation in government agencies could bolster efficiency for them without a significant monetary burden by handling laborious tasks, which generative AI assistants are already performing faster and more accurately. The resulting advantages encompass heightened citizen satisfaction and improved service quality.
The digitalization of public administration is designed to reduce administrative barriers and make the interaction of citizens and businesses with government bodies simpler, faster, more comfortable and transparent, to eliminate the impact of subjective factors, in particular, those associated with the prerequisites for the emergence of corruption.